Altaro VM Backup Support Centre


How do I activate Subscription Billing?

Last Updated: Mar 15, 2019 02:45PM CET
To activate your Subscription of Altaro VM Backup for MSPs (What is Subscription Billing?), please follow the steps below:


If purchasing through an Altaro Distributor:

Kindly contact your regional distributor directly, or contact for assistance


If purchasing directly from Altaro:

  1. Login to the Altaro VM Backup CMC:

    Important:  You must be logged in with your Primary Account credentials

  2. Navigate to Subscription Billing >> Subscription

  3. Click the Activate Subscription button and follow the onscreen instructions to enter your payment details

    Should you need any assistance through this process, kindly email



Why signup?

  • Unbeatable value: Contact for further pricing
  • No Upfront Costs
  • Pay Based On Usage: Pay per VM per month, which means you pay only for what you use
  • Central multi-tenant management: Monitor and manage all your customer installations through a single online management console
  • Access to latest features: You will have access to the most current version of the Altaro VM Backup Unlimited Edition to use across your customers.
  • Recurring Revenue: Charge your customers a monthly recurring fee

Why is Altaro VM Backup for MSPs program better?
  • Low monthly requirements: Minimum of 10 VMs per month; Others require 50 VM minimum
  • No annual commitment: You may stop at any time: Others require single or multi-year contracts. 
  • No extras fees: You will get our Unlimited edition with ALL functionality (including Exchange item level restore)
  • 'Best Support in the IT industry': 30 second average call pick up, instant LIVE chat, speak directly with an expert, no tier 1 agents or gatekeepers.

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