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This page is targeted at the Altaro Cloud Management Console, for support with the main
Altaro VM Backup
Sign Up and Activate your CMC Account
Before you get started...
Linking your first Altaro VM Backup Installation
Linking an Altaro VM Backup installation to your CMC account
Get to know the CMC Dashboard
What is the Altaro CMC?
Are there any additional costs to use the Altaro CMC?
What is a Primary Account and why is it used?
Can I change the Primary Account?
How can I grant access to additional users within my Organisation?
How can I add a Contact with my Organisation?
Why is my License Type not Supported by CMC?
How do I enable (2FA) Two-Factor Authentication?
For MSPs (Managed Service Providers)
Creating your first Customer
Start Monitoring and Managing your first Installation
Adding your first Altaro Offsite Server to CMC
Granting Access to your first customer to the Altaro Offsite Server
What is Subscription Billing?
Can I evaluate Subscription Billing?
How do I activate Subscription Billing?
Grant additional users within your organization access to your Partner Profile
How can I export a Backup Storage Report?
Managing Customer Contacts
Granting Portal Access to your Customers
What happens when my Subscription evaluation expires?
Can I add customers who are not using Subscription licensing?
Are MSP Partners eligible for an NFR Key?
What information will be included in my monthly invoice?
How do I activate Subscription Licensing for a host with Perpetual Licensing?
How can I change the Server IP Address for my Altaro Offsite Server?
Using Saved Searches
Deploying Software Updates
Using Backup Settings Templates
Connectwise Automate (Labtech) Integration - Manual installation
Connectwise Automate (Labtech) Integration - Marketplace installation
EU: +44 (0) 203 397 6280
US: +1 (919) 251 6280
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